Privacy Policy

  1. About This Policy. This Privacy Policy describes what personal information Evergold Jewelry collects, why we collect it, and how we look after it when you browse our site or place an order.
  2. Information You Give Us. When you order or get in touch, we collect details such as your name, email, phone number, and delivery address, along with the payment information you enter at checkout.
  3. Information We Collect Automatically. As you use the site, we gather standard technical data such as your device type, browser, and the pages you view, which helps us understand how the store is used.
  4. How We Use It. We use your information to process, prepare, and deliver your order, to provide certificates and after-sales support such as resizing, to answer your enquiries, and — only if you have opted in — to send you occasional updates.
  5. Payment Handling. Payments are processed by a secure third-party provider. Your full card number is handled by that provider and is not stored on Evergold Jewelry's own systems.
  6. Who We Share It With. We share only the information necessary to fulfil your order — for example, with our insured delivery partner and our payment processor. We never sell your personal information.
  7. Cookies. Our site uses cookies to keep your cart working, remember preferences, and measure overall traffic. You can control or disable cookies through your browser settings.
  8. How Long We Keep It. We retain order information for as long as needed to support your purchase, honour certificates and resizing, and meet our legal and tax obligations.
  9. Keeping It Secure. We apply reasonable measures to protect your information, though no method of transmission or storage over the internet can be guaranteed entirely secure.
  10. Your Choices. You may ask us to access, correct, or delete your personal information, or unsubscribe from marketing, at any time via our Contact page.
  11. Children. Our store is intended for adults, and we do not knowingly collect information from anyone under 18.
  12. Changes. We may update this policy from time to time, and the current version will always be available on this page.
  13. Contact. Questions about your privacy or this policy can be directed to us through our Contact page.